gojackpot Terms and Conditions — What You Need to Know Before You Play

Access to gojackpot is strictly limited to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By creating an account, you confirm that you meet both of these requirements and that all information you provide during registration is accurate and complete. gojackpot reserves the right to request identity verification documents at any time to confirm eligibility, and accounts found to be in violation of the age or location requirement will be suspended immediately. It is your responsibility to ensure that online entertainment of this nature is permitted under the laws applicable to you in your specific location. Employees, contractors, and immediate family members of gojackpot and its affiliated entities are not permitted to hold player accounts on the platform.

Each player is permitted to hold only one account on gojackpot. Creating duplicate or multiple accounts is a violation of these terms and may result in the permanent closure of all associated accounts and the forfeiture of any balance held in those accounts. You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any one-time verification codes sent to your registered mobile number. gojackpot will never ask you for your password through any channel, and you should not share your login details with any third party under any circumstances. If you suspect that your account has been accessed without your authorisation, you must notify gojackpot immediately and change your password without delay. All activity that takes place under your account is your responsibility, regardless of whether it was carried out by you personally or by someone who gained access to your credentials.

All transactions on gojackpot are processed in Philippine Pesos (PHP) using local payment methods available to players in the Philippines. Deposits must be made from a payment account that is registered in your own name — third-party deposits are not accepted and will be returned where possible, or may result in account suspension pending investigation. Minimum and maximum deposit amounts are displayed on the Deposit page and are subject to change at gojackpot's discretion with reasonable notice provided to players. Withdrawals are processed to the same payment method used for the original deposit where technically possible, and are subject to identity verification being completed on your account before the first withdrawal is approved. gojackpot reserves the right to carry out additional verification checks on any withdrawal request, and processing times may vary depending on the payment method and the volume of requests being handled at the time.

You agree to use gojackpot solely for lawful personal entertainment purposes and in a manner consistent with these Terms and Conditions. The following conduct is strictly prohibited on the platform: using automated software, bots, scripts, or any other tools to interact with the platform in a non-human manner; exploiting technical errors, glitches, or vulnerabilities in the platform's software for financial gain; engaging in any form of collusion, match manipulation, or coordinated play designed to gain an unfair advantage; using the platform to launder money or conduct any other financially illegal activity; and making chargebacks or payment reversals through your bank or payment provider without first raising the matter with gojackpot support. Any account found to be engaged in prohibited conduct will be suspended immediately, and gojackpot reserves the right to withhold any balance pending investigation and to report the matter to relevant authorities where required by law.

gojackpot aims to provide continuous access to the platform 24 hours a day, seven days a week, but does not guarantee uninterrupted availability. Scheduled maintenance, technical issues, or circumstances beyond gojackpot's reasonable control may result in temporary unavailability of some or all platform features. gojackpot will make reasonable efforts to notify players of planned maintenance in advance, but is not liable for any losses or inconvenience caused by downtime, whether planned or unplanned. The platform reserves the right to modify, suspend, or discontinue any feature, game, or section of the platform at any time without prior notice, and to update these Terms and Conditions as needed. Continued use of the platform after any changes to these terms have been published constitutes your acceptance of the updated terms, so we encourage you to review this page periodically.

gojackpot is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. If you feel that your gaming activity is becoming problematic or is negatively affecting your finances, relationships, or wellbeing, we strongly encourage you to visit the Responsible Gaming page for guidance and available support options. Players may request a temporary cooling-off period or a permanent self-exclusion from the platform by contacting gojackpot support directly. Self-exclusion requests will be processed promptly, and gojackpot will take reasonable steps to prevent excluded players from opening new accounts during the exclusion period. The platform does not extend credit to players, and all play must be funded from your own deposited balance — never play with money you cannot afford to lose.

To the fullest extent permitted by applicable law, gojackpot and its affiliates, officers, employees, and service providers shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, or loss of opportunity. gojackpot's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms excludes or limits liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. If you have a dispute with gojackpot regarding a transaction or platform decision, you should first raise it through the support channel so that it can be reviewed and resolved in good faith before any formal escalation. For further information on your rights and obligations as a player, please review the FAQ page.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising out of or in connection with these terms that cannot be resolved through direct communication with gojackpot support shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If you have questions about these terms or need clarification on any provision, you can reach the gojackpot support team by email at [email protected]. For related policies, please also review the Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and gojackpot. These terms were last reviewed in 2025 and supersede all previous versions.